Commonly Asked Questions


Frequently Asked Questions

Alumatec was founded in 2008 by former employees from a rival door manufacturing company. We decided to come together and start a business utilizing our combined 50+ years of door experience to design, fabricate and offer the highest quality doors in the US market.

Alumatec offers the industry’s fastest 3-day lead-time from order to fabrication and shipping.

Alumatec has taken a different approach to the rolling and side-folding door industry. Instead of focusing on cheap, inexpensive designs, and profiting from the service revenue that follows after only a few years of use, Alumatec designs and builds the highest quality roll-up and side-folding doors available in the US market. Alumatec’s doors are designed to last far beyond our competitors’ products. Our goal is to insure every client is completely satisfied with their new door, and that their new Alumatec door will last far beyond their expectations.

Large National Retailers can purchase directly from Alumatec by contacting us at

We encourage small business owners and companies to contact your local door company, and request that Alumatec products are quoted and provided on your project to insure you get the highest quality American made products available.

Parts can be purchased direct from Alumatec. Our most popular parts can be found under our “PARTS AND ACCESSORIES” tab.

If you cannot locate the part that you need on our website, please contact us for availability and pricing.

Every door we build is custom designed and manufactured for each specific job site and opening.

We will be glad to assess your security needs and the specific opening you need secured, and to help determine the best solution for you, but as a general rule;

Roll-up (open pattern) grilles work best in storefronts that are under 30 feet wide, or in parking spaces that require airflow to vent engine exhaust.

Side-folding accordion doors work best on larger openings 30 feet plus, or when the storefront includes curves. Sliding gates are typically the least expensive way to secure a large opening.

Small shutter (LIGO or PFC) work best on counter top applications, or when headroom is limited.

Retail models = 25,000

High cycle (5-25 parking spaces / garage applications) = 100,000

Extreme high cycle (25-200 parking spaces / garage applications) = 250,000

Or our highest cycle-life and highest speed model is our REVOL® model extreme high cycle parking garage roll-up shutter starting at 500,000 cycles.

Standard limited warranty on all Alumatec model doors is 1-year.

Extended warranties for 1-additional year and up to 4 additional years can be added to the limited warranty *additional charges may apply

Standard lead-time on our standard model doors is 3-business days

In emergencies (e.g. existing door is down, and storefront / parking garage is no secured) Alumatec will produce, fabricate, and ship your new door within 24-hours at no additional charge.

Yes, Alumatec has a full staff of service technicians offering 24-hour and weekend service to insure your service needs will always be met. All after-hour and weekend calls will be answered and handled by an Alumatec employee.

Alumatec does not contract out service or after-hour calls.

All designs, drawings, fabrication, and production are completed from our company HQ in Salt Lake City, Utah. Made in the USA!

Committed to helping you find

Your Best Security Option


1155 W 500 N
Centerville, UT 84014


Office Hours

Monday – Friday
8 am – 5 pm

Holiday Hours May Vary


Copyright ©2019 - Alumatec Pacific Products. All Rights Reserved

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